About Us: Home Care in Lancaster County


For over 10 years, Agape Care has offered flexible in-home care services in Lancaster County centered around personal care for seniors, those with disabilities, and those recovering from injury or illness. We are committed to serving with love and doing what it takes to help our clients maintain their dignity and independence.

We are a Pennsylvania state licensed, non-medical agency providing in-home care services for Seniors, Veterans, and the disabled, as well as individuals with Dementia, Alzheimer’s, Intellectual Disabilities, and long term illnesses. We also assist those recovering from operations with the services they need to remain or recover in their own homes. These services often help ease family tensions and fears while providing much needed “respite care” for those who daily serve as caregivers for a family member or loved one. Agape Care believes offering varying levels of service provides our clients the continuum of care they need to remain in their homes as their needs increase and change.

Each kind and compassionate Agape Care caregiver is thoroughly and carefully pre-screened, interviewed, bonded and insured assuring top quality care and compatibility. For your security, the following clearances are required: Pennsylvania Criminal History, ChildLine, and F.B.I. finger printing. Every caregiver must obtain the minimum of a Pennsylvania Personal Care Assistant certification and participate in continuing education and yearly skills testing.
We offer in home care services throughout all of Lancaster County, utilizing the skills and experience of compassionate caregivers under the direction of our skilled management team.

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Karen Shenk, Founder

Karen Shenk, our former president, passed away in 2015. In addition to her 10 years overseeing the daily operations of Agape Care, she served seniors for 20 years at the Next Gen Senior Center. Working with her mother, Nancy Morrow, director for 25 years, the senior center became the hub from which programs and services help seniors maintain their dignity and independence.

That legacy lives on to this day through Agape Care. Karen’s heart for people, and her extravagant love, still permeate every facet of who we are. Focus on the Family defines agape love as:
“Unconditional love that is always giving and impossible to take or be a taker. It devotes total commitment to seek your highest best no matter how anyone may respond. This form of love is totally selfless and does not change whether the love given is returned or not.”

Karen lived her life this way, and it’s how we still choose to live ours.

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Nicki Nafziger, President

As the daughter of our founder, Karen Shenk, and she continues the family tradition of caring for and serving seniors. She has over a decade of experience in the in-home care industry. Nicki ensures that our clients receive the highest quality of care, and she fosters our attitude of unconditional love and acceptance. She volunteers her time with Penn Manor Boy’s Lacrosse, The Joy of Living Ministries Advisory Board, The Penn Manor Education Foundation, and the Sertoma Club of Lancaster.

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Jill Kloppman, Director of Human Resources.

Jill has been a caregiver with us since January of 2019 before moving up to Director of Human Resources. She comes with many years of HR and Management experience in various industries including healthcare, marketing and retail. She handles the HR department and brings amazing caregivers to our team.


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Client Care Coordinator

Position open

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Danielle Wright, Scheduler

Danielle has been with Agape Care since January of 2016. She started out with us as a caregiver before entering her current role as our scheduler.

She attended Gannon University and studied social work. She and her husband, Justin, live in Lampeter-Strasburg where they are raising their three kids and Remi, their Beagle-Cocker Spaniel mix.




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Kari Malmer, Administrative Assistant

Kari Malmer joined Agape Care for the first time in 2017 and has returned to the same position of administrative assistant.  She spent 17 years working in nursing facilities in a multitude of positions finally resting on a parttime school bus driver with a local school district and completing her day here at Agape Care where she says, its a job that feels more like home than a job.

Happy to be back in the office, Kari helps Nicki and Jill get things ready for our clients and caregivers as well as assisting wherever is needed, including Danielle with scheduling needs.

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